Client Support Services

Tawasul TPA helpline has state of the art, highly advanced helpline communication system in place which is operational 24 hours a day and 7 days a weak providing assistance to insured members, clients, and providers. Tawasul Healthcare TPA (Pvt) Limited client data in real time and is well prepared to handle customer queries.

• Client Support given by on phone, fax and Email
• Details List of network providers and their contact are also provided.
• Client Support Services is provided to members, non-members, and network providers, corporate and insurance companies.
• Claim status providing in case of Claim Pending or Rejection and also inform regarding why Claim pending or rejected.